How does it work?

WHAT YOU GET?
1080 pixels X 1920 pixels PNG file for easy upload to Snap chat

PROCESS
Send us the following information in the notes to Seller when checking out.
Colour:
Names:
Date:
Special request (message): I will do my best they may be additional cost

Within 24 hrs you will get your first proof (On business days - All purchases over the weekend will be processed on the next earliest business day). This listing includes 2 revision changes. Any changes after that it will cost and cost $8 usd per proof Once you are have the final file just upload it to Snap Chat the PNG file. If you need urgent filter over the weekend do enquire first on additional cost.

WHERE DO I UPLOAD THE FILE?
These design are for Snapchat "Personal" paid events. Make sure you upload to the and NOT "Community" or your filter will be rejected as this not for events. https://www.snapchat.com/on-demand

REFUNDS
Please ask as much questions about the product before you purchase if you are unsure and require further clarification as there is no refund once the your design has been started. You are paying for my time. So if you have changed your mind cancel before a mockup is sent to you. All items have been tested and should work.  Please ensure that you check it available in your region you want to use it. There is no refund once work has commenced. Currently it available in UK, US, Canada, Australia, New Zealand and Dubai. You can check here: https://www.snapchat.com

WHAT IF MY FILTER IS NOT APPROVED
All Filter should be approved as long as you make sure you upload it on Snapchat for paid events and not Community. https://www.snapchat.com/geofilters

HOW LONG DOES IT TAKE FOR SNAPCHAT TO APPROVE MY FILTER?
Ensure you plan accordingly to allow you enough time to upload your design onto Snapchat. Snapchat requires 24hrs to approve your filter. So make sure you upload it the day before your event.

DESIGN STUDIO HOURS
Design studio hours are open Monday to Friday 9am to 5pm. For urgent request and weekend designs please enquire on additional cost. All purchases over the weekend will be processed on the earliest business day.

WHERE CAN MY CUSTOM DESIGN GEOFILTER BE USED?
Please ensure that you check it available in your region you want to use it. There is no refund once work has commenced. Currently it available in UK, US, Canada, Australia, New Zealand and Dubai. You can check here:https://www.snapchat.com/geofilters

WHAT ARE SNAPCHAT FEES?
Snapchat fees varies by time/date/location and the duration you want your filter. You will need to check yourself if you are happy with the cost here as Pretty Filters only supply designs for you to use it with Snapchat platform. https://www.snapchat.com/geofilters

PLEASE NOTE
Every effort has been made to represent the true colours but it may vary from screen to screen This is a non-editable file. This is for a digital copy of the design only, and does not include paper or printing.

Please read our store policy carefully before making a purchase. By purchasing PrettyFilters products, you have read and agreed to our terms listed. Files are for personal use only and may not be commercially reproduced, resold or distributed.